Current location: Hot Scripts Forums » Other Discussions » Web Servers » DNS Problems with WHMCS

DNS Problems with WHMCS

Reply
  #1 (permalink)  
Old
New Member
 
Join Date: Mar 2012
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
DNS Problems with WHMCS

Hey, I bought Reseller Hosting from a website called dhruval hosts.

First of all, A kittle review. Very BAD SUPPORT

I opened a ticket 4 days ago and had one response saying that its not there issue, as WHMCS is not apart of the server,

Now what happened was, I believe I went to the basic configuration, and it had DNS settings, They were at ns3.dhruvalhosts and ns4...........

I stupidly changed this, and as soon as i changed it I couldnt access any part of my website again, So obviously thats the problem, As I said, I contacted support, and am very unimpresed that I have to go to alternate places to get help.

All I need to know, Is how would I go about resetting or chaning the DNS back, from my end. Is it possible, If not Ill add to my ticket this thread, So they know that they have to fix it.

Any help and I will be so appreciated, Like I said , ive waited for days, for one response and am really ticked off.
Reply With Quote

Featured Marketplace Scripts (view more)

  #2 (permalink)  
Old
Newbie Coder
 
Join Date: Dec 2010
Posts: 35
Thanks: 2
Thanked 12 Times in 1 Post
IMO as you explained that you are facing problems with the support staff of your current hosting provider then your first move should be searching for a new one which provide 24 x 7 genuine support services. If the problem is on a web hosting account then the answer they provided you is very unethical. May be your ticket was handled by a newbie.

For now you should explain your activity of changing DNS settings to them and ask them to restore it, and prefer online chatting rather than just opening the ticket. As you don't have access to WHMCS so I can't find any way to sort it out from your end.

If you are at learning stage of hosting (reseller) then do not perform such changes without being in touch with the support staff.
Reply With Quote
Reply

Bookmarks


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
★★★ v5 WHMCS Integrations ★★★ #1 Provider - 100% Guaranteed - Fast Turnaround Time I.AM Payton Job Offers & Assistance 0 12-01-11 02:03 AM
IE problems with encoding and displaying pages kittenesque HTML/XHTML/XML 1 10-21-06 04:59 PM
DNS Troubles, Can anyone help?? lear9547 The Lounge 2 08-16-04 02:18 PM


All times are GMT -5. The time now is 06:37 PM.
vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.