Customer Service

Collection of Magento customer service related extensions like support helpdesk, live agent chat and community forum.

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  • Help Desk Extension creates the shortest âbridgeâ between customers and support team of online stores. It is capable of gathering buyersâ opinions from numerous sources and distributing to proper departments to resolve. Hence, the benefits that the

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  • By default the module includes next five events: Abandoned Checkout, Order Status Changed, Customer Registration, Last Customer Activity, Customer Birthday. Each event contains one or several email templates to send follow up emails or email chains,

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  • Product Q&A is a simple and useful Magento extension that helps customers ask questions about a product from the âproduct viewâ page, and lets the admin manage an FAQ for each product in its product page. It gives admin the complete control in

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  • For those who want a new look for store on special occasions, Website Decoration Effect extension is a good choice to start. With this module, you can create decorative effects without slowing down your site speed. Let customers stop by, stay longer

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  • This Magento Advanced Review improves the Magento Review's features. The reviews can be displayed in product detail pages and they are also shared into Facebook, Twitter by customers. Moreover, this module prevents spammers from Recaptcha function.

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  • A good image business is not just from quality products or services, it is also the after sales services. Customers mostly have a better impression on and want to come back stores which have both quality products and services. Understanding that

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  • Provie Live Help allows you to chat with your website visitors, enabling you to give instant nline customer support and pro-actively sell your product.

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  • Get country and citiy of current online visitors on the online customers grid.

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  • Majority of time, customers get dissatisfied and abandon cart when they can't get product delivery on their desired dates and time. Providing customers with best user experience and services only till product purchase is not enough now days, people need

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  • It may happen that your customers have some common queries or questions about the products and services you offer. And then you feel tired of giving the answers of the same questions again and again to each and every query received. You must be thinking

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  • No more meaningful present than the one which is made by You Your customers are free to choose the best gift when Magento 2 Gift card by Mageplaza provides about 300 gift card templates with different topics such as New Year, Valentine, Christmas, and so

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  • Magento 2 FAQ allows customers to find answered questions on articles list. Magento 2 FAQ is an effective way to improve customer experience and reduce customer related enquiries. Point your customers with questions to instant service resource so they

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  • Default Magento store order statuses are really inadequate to understand for customers. As default Magneto doesnât provide informative and understandable order statuses, need for creating such order statuses arise. Magento 2 Order Status extension by

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  • Sendy Newsletter Magento 2 extension allows you to collect subscribers to sync to Sendy (Sendy.co) through the Sendy API. Connect Sendy App by API without needing of database. Available Magento multi-store,multi-website, multi-views. Easy enable or

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  • Magento Improved Newsletter supports automatic subscriptions from accounts which successfully finish sign-in or otherwise check-out process, attract customers with updated sales promotion news or beneficial information. Key features: - Auto-subscribe

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  • Auto Currency/Store switcher extension for magento will automatically push a currency and/or store view depending on the customers current location. The admin can set specific parameters for each country, so if a user is visiting from United State, you

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  • With the heavy growth in use of mobile phones day by day, store owners strives to maximize the use of mobile phone in Ecommerce. MageComp always stands ahead and find innovative ways to digitize Ecommerce needs and hence comes up with Magento SMS Country

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  • Receive support requests via email, customer account, contact form or a CMS page 24/7. Efficiently take care of customers' issues in one place. Set macros for quick answers; Fetch several email accounts at once; Customize tickets grid view; Attach

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  • Create any kind of web form for maintaining contact with your visitors, collecting additional info and creating e-mail database with ease. Customize forms with different types of input; Add numerous forms on the same site page; Make important fields

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  • Currently, almost customers select to purchase online include booking tickets, booking courses and reservation. They want to check information, book and reservation only with one click simply at anytime. That is the reason Cmsideas designed Magento

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