DeskLance - Advanced HelpDesk/Ticketing System

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DeskLance is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one. Add/Edit/Delete/Email Admins,Staff,Members. Create/Edit/Delete/Close/ Open Tickets. Send/View/Delete/Reply Private Messages. Add/Edit/Delete F.A.Q. in Integreted Knowledge Base. Fetch Mail through any Mail server and convert to tickets. Ability to search tickets. ADD/EDit/Delete staff notes viewable by staff/admins. IP Lookup feature to check the server status of specific ports. Mail Piping, Unlimited Saved Responses, TroubleShooters. New mail piping supports multiple mail programs and is far more flexible. New version contains mySQL Toolbox with mySQL backup. And Much Much More. Easy Web-Based Installation.

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    Rated 3.67 out of 5 (4 ratings)
  • 1 Member Reviews
  • Views: 5,420
  • Price: Commercial

Listing Details

Version:
2.0 
Filed in:
Scripts / PHP / Scripts & Programs / Customer Support / Help Desk
Submitted on:
 
Last Updated:
Feb 11, 2009 
Publisher:
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License & Pricing Information

LICENSE #1
License Type:
Commercial
Price:
$9.00 USD
Additional Info:

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User Reviews 

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Average Member Rating: 3.67/5

Displaying 1-1 out of 1 reviews

  • When setting up, or a bug is found... Desklance support is imposible to be contacted. When they finally do reply, the response is usually off target. It is obvious that they didn't truly read your email. For such a great piece of software, they have about the worse support known.

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