HESK - a simple, secure and FREE user-friendly help desk Sponsored
Hesk is a modern mobile-friendly PHP help desk script that runs with a MySQL database. It allows you to set up a ticket-based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web-based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, file attachments, custom fields, canned responses, easy-to-use web interface, fully-featured knowledgebase, email piping/pop3 fetching, time spent on ticket and more. You can completely customize the look of Hesk by editing header, footer, and style files! Hesk has been translated to various languages and can be easily translated to your language simply by editing one language file. Hesk comes with an installation file that will help you set up your database and script correctly with very little effort. Step by step installation instructions are included in the readme.html file.