HESK - a simple, secure and FREE user-friendly help desk Sponsored
Hesk is a modern mobile-friendly PHP help desk script with a MySQL database. It allows you to set up a ticket-based support system (helpdesk) for your website. Your customers can submit support tickets, and the staff has a friendly web-based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, file attachments, custom fields, canned responses, an easy-to-use web interface, a fully-featured knowledgebase, email piping/pop3 fetching with OAuth support (supports Microsoft 365), time spent on tickets, multi-factor authentication, and more. Hesk has been translated into various languages and can be easily translated to your language simply by editing one language file.