My Little Helpdesk

My Little Helpdesk is a browser based help desk software and email management solution designed to streamline the operation of managing emails, support tickets and customer communications, with built in tracking and response logging it is an ideal help desk solution for companies with one or more members of staff or for those who want to organise client communications. This Complete, and feature packed support software for providing technical assistance and increasing your customers satisfaction by delivering Customer Service on your own web site! Features Include: Comprehensive request management engine. 100% web-based solution. Unlimited number of support requests. Upto 4 additional custom fields can be added. All support requests are stored in a database. Complete change history of requests is maintained. PDA (Pocket PC) and Smartphone (WM5+) support for mobile working. Unlimited number of queues. Unlimited number of managers. Unlimited number if staff.