ViArt Helpdesk

ViArt HelpDesk is a PHP software solution devoted to making relationships between customers and webmasters as smooth as possible. The HelpDesk support system facilitates the whole process of ticket managing: users can easily track all incoming support requests (requests are coming via emails or web-site form), view ticket history and even use predefined replies. The system supports both multiple departments and managers, enabling users to re-assign certain requests to managers responsible. This 100% web-based helpdesk solution is a comprehensive ticket and email management engine that ensures seamless management between webmasters and their end-users. Free version of the Viart Helpdesk is available to download. Viart also advocate a 30-day money back guarantee.

 
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ViArt Helpdesk
Version:
3.4.7 
Filed in:
PHP / Scripts & Programs / Customer Support / Help Desk
Platforms:
LinuxMicrosoft WindowsUnixApple Mac OS X 
Databases:
MySQLPostgreSQLMicrosoft Access 
Date Added:
Feb 16, 2007 
Last Updated:
Apr 10, 2008 

License and Pricing Information

Freeware

Limited number of Support Requests

Price: $0.00 USD

Commercial

Price: $199.00 USD

Publisher site visits: 3,056
Average rating: 5.00
Total ratings: 3

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Publisher Info

Author:
ViArt Ltd 
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