Customer Service

Collection of Magento customer service related extensions like support helpdesk, live agent chat and community forum.

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  • The extension introduces and enables testimanials feature. It's very important for business to have a feedback, since new visitors firstly pay attention to the services and products of the web shop and need to look through if they have already been

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  • Extended FAQ extension is going to save a lot of time for both the support service and customers by providing quick answers to the frequently asked questions. Most of the questions are almost the same but if this is necessary to change something, there

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  • How to attract new and retain current customers? There are lots of ways of doing that: bonus points and reward programs, contests, discount coupons, and many others. So the customers would like to visit this web shop again and again what will make a real

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  • Today, more and more people prefer shopping online to visiting retail stores: it saves time and include additional customer service offers and discounts. However, physical stores are going to keep up not only shopping mall status but also to offer

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  • Social Product Sharing for Conversions extension is going to bring real sales and to generate real profit. If several social services already connected to the web store with no significant and positive results for business, such networks as Pinterest,

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  • When customers have questions related to your store, the first thing customers normally do is looking for the answers right in your site as they may be busy or not interested in calling or visiting your store. Some might leave your website for not

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  • According to the many business guru’s and to many more successful companies, the key to success lies not only in having a good product, but also in being able to provide the customer with the level of service they desire. The Social Voice Magento

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  • Apptha's Feedback pop-up is a Magento extension that allows users to fill in their feedbacks by simply clicking on a pop-up element displayed in an online store. This pop-up menu, which on clicking will display a feedback form to let the customers fill

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  • The story of Price Match is very simple. One day, your customers go around and realize that one web-store with the same products gives lower price than yours. They will tell their discovery for you by clicking price match button in your product page,

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  • Products Question extension allows buyers to leave their questions related to products in this products pages. After that, the administrators will receive and answer questions then post the answers in the same pages. The answers can be visible or

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  • FAQ means that is frequently asked questions. In reality, customers never can understand all the system and they sometimes meet some specific problems related to shipping, refund, payment, Magento theme or overview and so on. To deal with them, they need

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  • Simple ticket permits customers to send their problems to your web-administrators for solutions. Attractively, the module provides auto-read email for creating new ticket or ticket response. It is really convenient for customers when they just need to

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  • With FAQs + Product Questions 2.0 you have the flexibility of defining which FAQ topic should appear in which order on FAQ main page. On the other hand while creating FAQs you can choose the style and appearance of how they should appear on frontend like

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  • FAQs or frequently asked questions are an effective way to improve customer experience and reduce customer related enquiries. FAQs allow your customers to self-serve themselves by getting answers to their questions on your website without having to

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  • Improve customer service and reduce annoying "Where's my order?" questions with the Mobile Order Tracking extension for Magento! Let your customers track the shipment & payment statuses all the way through the delivery process with ease using mobile

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  • Our RMA extension provides the highest standards of customer service. It is an efficient method of controlling the return or exchange of items sold to customers, ensuring visibility, and tracking of the item until the transaction is concluded. With

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  • The Help Desk Ultimate Magento module is rich feature set and proven record at helping website owners enhance their customer satisfaction levels a few notches make it an undisputed leader in the help desk software market. To compare the Help Desk

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  • A prospect with questions is a much better bet than an indifferent prospect. Questions are a sign that they not only have some interest in your product but also that they need an assurance that the product can fulfil their needs. Encourage your Magento

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  • Video Testimonials is the next, innovative step in the advertising development. People are fed up with traditional ad – it is obtrusive and annoying. Testimonial is more reliable – nothing is more reassuring than customer’s obvious endorsement of a

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  • If you deal online in memberships and subscription products and want to manage them efficiently and effortlessly, your hunt for a Magento solution stops here. The Subscriptions and Recurring Payments Magento extension from aheadWorks Co. suits you if you

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Results 81 - 100 of 109

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