Customer Service

Improve your facebook page in your Magento store and give appropriate promotional discounts to your customers on liking you FB page by utilizing Facebook Like Discount Magento extension by FME. This extension let you to verify the user’s profiles by creating your own facebook applications and links it to your online store as well. This magento extension provides a facility to step-up business productivity and promotes your online store on social media.

The customer strategy always plays a vital rule in business development and a store owner shows them loyalty as well. Same like Magento Follow Emails extension developed by FME lets you to create a promotional link with your customers and send them special greetings through email on event like Birth Day, New Year, Valentine Day etc.

Do you know that product labels are one of the most effective tool to highlight product’s attributes and draw customer’s attention. Moreover, with appealing and colorful labels such as “80% Discount”, “new product”, “100% natural”, “Free shipping”, etc, you can easily attract your customers and then urge them to make decision. In that way, Magento product labels extension help you to conduct marketing campaigns for a huge number of products simultaneously. Creating labels for your sales or new products is really easy. Use either default extension labels or uploading your own and create custom message with dynamic generated values. Say your customers how much they will save with your special deals or notify them about low stock products.

This Magento Advanced Review improves the Magento Review's features. The reviews can be displayed in product detail pages and they are also shared into Facebook, Twitter by customers. Moreover, this module prevents spammers from Recaptcha function. The admin can be notified when there are new reviews which be entered by customers.

A good image business is not just from quality products or services, it is also the after sales services. Customers mostly have a better impression on and want to come back stores which have both quality products and services. Understanding that demand of customers, we have developed Magento Quick Contact module which help you contact and support your customers after they have transaction with your store. From that, you will have a stable image in customers' mind and therefore, the reputation of your store also be improved.

The Mageticket extension help you support your customers more easily. When they have problems, they can submit them, which can be referred as tickets, through ticket submission page. These tickets are created through contact forms, emails or even by support staff. Moreover, one of special features of Mageticket is that it allows customers to select priority for their matters and they can be assigned to appropriate department. Your customers will be notified by emails when their problems are resloved.

Collect data from customers effortlessly by adding attributes using the Customer Attribute Extension from Magento. Unlimited attributes can be created by adding fields to the registration page, and all this information can be easily viewed on the grid view for a Magento Admin.

Provide customers with the best sign in experience ever. Let them log in from any store page without interrupting their shopping process. Use handy pop-up windows to let visitors get registered or retrieve passwords just in a few clicks. - Use handy login pop-up windows; - Get more registrations; - Let clients easily recover passwords; - Reduce visitors’ registration time; - Improve customers’ shopping experience

Magento Electronic Theme has been developed by SupremeTheme. These themes have 2 in one 1 functionality. They have built in Magento Extension which enables you to improve your customers’ experience. Facilitate your customers with best browsing facility with SupremeTheme. For more details visit Website

Find out which products enjoy greater popularity and restock your items accordingly. Allow customers pre order products that are currently out of stock. Display customizable stock statuses. Let customers pre order store products; Analyze customers’ demands; Fill the stock according to customers’ needs; Create pre order notes; Launch pre-sale campaigns.

Magento can be great solution in field of software for reservation of a products or events. The most used eshop platform in community edition is free and Bookme can be the most valuable extension for your booking business. To handle day range of reservation there is a calendar component for customer. This calendar is fully AJAX based so in every time it displays only actual information about availability. Options with new price rules for booking products makes this solution just more powerful. Check simple video tutorials on https://www.youtube.com/watch?v=a_UnxO-Y1hw.

Facebook and Twitter connect (2 in 1) extension for Magento ecommerce is a highly effective module for auto login in magento with Facebook or Twitter Connect profile credentials.

Magento Registration Extension has been developed by FMEExtensions. This Magento Module allows you to get valuable information from your customers on Registration Page. You can add unlimited custom input/output fields with this Magento customer Registration Extension

Find out customers' opinions about your business by creating surveys in your Magento store. MagePlace Surveys extension will allow you to get detailed information on different issues you might be interested in.

Vtiger Magento Multi Store Bidirectional Connector allows to sync and transfer data automatically in bidirectional way from Magento stores into Vtiger CRM and vice versa. Vtiger Magento connector sync your Magento store with Vtiger to have an efficient CRM capabilities. There are two essential Vtiger Magento modules namely stores and categories sync store details and categories from Magento manage store related tasks by syncing both Magento and Vtiger Bidirectional and automatic syncing gives freedom to handle things either in Vtiger or Magento. Transfer all your Magento info to Vtiger as and now when a new sales or account takes place. Manage all your store Product Information, Product Gallery Images to Vtiger System and categories in both Magento and Vtiger. Convert all your Customer Information into contacts in Vtiger for customer relationship. Manage and follow up sales orders in Vtiger and Manage and follow up Invoice Statuses and Information in Vtiger.

Obviously, Ajax Login is very popular in a majority of Magento online stores. With this Ajax Login does not stop its benefits at increasing the registration number of your site by improved user experience but reducing the redirection for users and increasing customer retention as well. With Ajax Login, the processes including Login, Retrieve Password and Registration never were simple and easy. After successfully installed, your customers can register, login or get forgotten password directly on any page without any unexpecting redirections.

Sometimes you have to be struggling with the content management of your order confirmation emails or assigning an appropriate email to specific customer groups & product categories. With our Multiple Order Email extension, creating and assigning email templates seem never easier. Multiple Order Email gives you an edge by sending better confirmation emails to multiple customers at the same time. The content of these emails may differ from each other in customer groups or product categories and you can comfortably create multiple email templates in the backend that reach your set conditions.

Everyone loves a special little something on their birthday, including the customers of your Magento store. Why not send your patrons a token of appreciation on their special day? With our Birthday Coupon extension, you can use this proven market strategy to show customers how much you care about their business in the form of a coupon for your store.

Newsletter Popup extension is an effective solution if you want to achieve more subscribers for your newsletter system. It allows you to display a form popup when customers visit your home page and subscribe the newsletter via the form. Newsletter Popup extension allows you to enable / disable an Ajax popup when customers visit home page. It allows them to subscribe their emails to Magento newsletter system. The module uses cookie to track customers behavior and displays the popup cleverly. If customers do not want to subscribe or already subscribe to your newsletter, the popup will no longer display to them. That way does not annoy customers when visiting your site. Newsletter Popup is another simple extension but we believe it will be very helpful for your business.

Mageticket follows an easy and organizational structure. It helps you manage customers problems in separate departments, reduce amount of work for each support staff. Email ticket feature allows you to support customer by email anywhere but still keep tracking in Magento system. It's time for a high quality customer service. Easily to create ticket, keep tracking everything Tickets can be created and updated using website form and email. Customers can contact you using live chat or phone but you can still keep tracking of their problems using ticket system. Email Ticket Email ticket feature allows both admin and customers to reply to a ticket using their email. This feature brings users comfortable for tracking ticket status without logging into Magento store.