Customer Support

If you use eMail, Ticketing software, Live Chat, or Phone support you are simply wasting Money! There is a better more effective solution for online customer support. See while most online customer service software simply receives and routes questions to you or your staff.ResponseQue caches questions and answers for future use. This means that you will never have to answer the same question again. For online business this translates into around 80% of your incoming questions overtime. With 80% of your incoming questions being automatically answered you can spend more time growing your business and less time answering customer questions. ResponseQue always remembers your answers, so as your business grows you will not be forced to increase your customer support staff. Save time and money by running your online customer service more efficiently with www.ResponseQue.com Get more information at http://www.ResponseQue.com/customer-service-software ...
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Instant Housecall is an easy remote access program that lets you offer remote support through firewalls. You can transfer files, view and control computers with ease. To start a session, ask your client to run Instant Housecall then click "Start Session". You'll be instantly connected, and you can provide remote assistance without any configuration to firewalls or NAT routers....
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Website HitchHiker is an easy to use Javascript browser that attaches itself to your webpages. Visitors to your site can EASILY bookmark, print pages, search, and more. In addition, you can move the HitchHiker to anywhere on your page. Users can close the Website HitchHiker and easily bring it back by double clicking anywhere on your page. The script is easy to install. All you have to do is copy the code into body of your page and upload 2 images. It's something that is different and will get your website remembered. ...
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Citricle Live Support is an easy-to-use live chat software for websites and eCommerce stores. Citricle Live Support empowers Webmasters to monitor and track visitor behavior in real-time and provide them sales or customer service assistance through a familiar chat interface. The software is remotely hosted on our servers so you will never have to worry about maintainance, server load, backup or any other issues that hosted applications have. It uses strong 256-bit SSL encryption so you will never have to worry about messages being intercepted. Easy to set up by just pasting a small HTML code to your website. If you can add a YouTube video to your page, you can add this too). It also integrates with NetSuite and other CRM softwares....
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Macro Independence is a Windows utility that records and plays back mouse and keyboard events and save to file simultaneity.It allows you to record your keyboard strokes and mouse movements. Then you can replay those recorded events at anytime. Macro Independence is used to control, monitor, trigger, or report on your windows automation actions without any operator/work people. In additional, Macro Independence is your Auto Operated System solution. ...
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Sent by the client system WHMCS Support tickets do you have set the time interval of control over the audio and visual alerts will inform you. And control are the answers to the incoming ticket software interface on your desktop allows you to do completely....
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It enables to organize tracking of client requests and create the scheme of help desk management using ITIL. Streamline your customer service process! With IBN Help Desk you reduce time for company issues coordination. Its rule-based aggregation feature allows support staff or various departments within your company to track issues in a single location....
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Video Convert tool is the best video & audio format converter software, & can convert video & audio files efficiently with best quality. Software can convert video files between most of the formats such as converting AVI to MPEG, WMV to AVI, WMV to MPEG, MKV to MP4, MKV to AVI, etc. And also extract audio tracks from video file. It allows you to convert numerous video formats including AVI, FLV, MPEG, WMV, MOV, ASF, QuickTime, MP4, 3GP, 3G2 etc....
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Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automatic creation of tickets from incoming email, live chat, remote desktop, asset management, Active Directory/LDAP integration, automated assignments and notifications, automated email alerts, user customizable interface, task scheduling, billing, outlook integration, extensive workflow rules, knowledge base, advanced administration console and much more at an incredible price....
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NovoCRM is a complete contact, account, sales and services management solution integrated into one easy to use application. As a simple yet powerful small business CRM solution, NovoCRM helps you get things done quickly. Our focus is on helping you grow your business with a CRM solution that works the way you do! Why NovoCRM? Need a central contact and customer management system? NovoCRM is a client server based solution with a central server that manages all data. Need to track sales and accounts better? Import contacts and accounts from Outlook. Assign items to the relevant users to manage various contact tasks. Want unlimited users at one low price? Yes, unlimited users no further cost....
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Create a report of all the programs that start with windows. This simple (vbs) script will create an HTML file with each item that starts with windows. This can be very useful for troubleshooting performance problems or viruses. Super.

Pathworks Software offers innovative help desk and customer support software for a Web 2.0 world. We offer Self Service that simply works, tech support for the masses, and powerful procedure management. Pathworks leverages the web to accelerate problem resolution for agents and customers. Our Software as a Service (SaaS) offerings drive up agent productivity by providing highly assisted self-service. ...
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chatFUSE is a live web-based chat software using php/MySQL and can be configured with any spoken language. With chatFUSE you can chat one on one with any visitor on your website or they can initate a chat with you. An easy to use interface allows you to manage multiple chats at one-time. chatFUSE also integrates with digiSHOP Shopping Cart Software to allow to see which customers are in the process of shopping/ordering on your site and you can view the shopper's shopping cart contents at any time. The administrator can restrict IP addresses, manage departments, operator ratings, detail reports and more....
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Support Now! is an online support system designed specifically for businesses to interact live with their website customers, resulting in an improved service and ultimately increased sales. >> Increase Your Online Sales * Increase sales by 50% or more * Convert visitors into customers * Reduce site/cart abandonment >> Improve Customer Support * Instantly support website visitors * Reduce waiting times * Reduce support costs Try Support Now! FREE for 15 days!...
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With RealTimeQuery your visitors can contact you while visiting your website. The program acts as a server on your PC not depending on external servers. RealTimeQuery tracks your visitors and shows their country, IP, the webpage the visitor is seeing, the operating system, the web browser, and the webpage from where the visitor accessed your site. The program presents a worldmap where you can see the number of visitors from each country. You can even view the worldmap in 3D. RealTimeQuery supports multiple operators, the calls can be redirected between operators. Operators can invite to others to the same chat or chat privately. The program runs on the background, accessible from the system tray, alerting with sound and a popup window when a visitor calls you. The implementation process in your website is easy, just few HTML code lines. ...
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Close Support is a suite of applications that operate together to allow your organization to manage its technical support operation. Working with Close Support will make your help desk become more effective and in better control. This table provides a brief introduction to the Close Support applications and exactly what is included with each of the purchase options. Click on any link to get further information....
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Igoodsoft CRM System is On-Demand Small Business Customer Relationship Management System(CRM).Collect and organize all CRM data of your organization in order to keep track of your customers and improve your service quality.It can manage your marketing, customers, suppliers, purchase, sales and orders.What you see is what you get.It supports multi-user and access control.It supports most of major database servers such as SQL Server,Access,Oracle,MySQ L and others.It supports secondary development....
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