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ReadyDesk - Web Based Help Desk Software

Rated3.3/5 (14 ratings)
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ReadyDesk - Web Based Help Desk Software
Product Details

Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automatic creation of tickets from incoming email, live chat, remote desktop, asset management, Active Directory/LDAP integration, automated assignments and notifications, automated email alerts, user customizable interface, task scheduling, billing, outlook integration, extensive workflow rules, knowledge base, advanced administration console and much more at an incredible price.

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Submitted on
11th April 2007
Last Updated
12th November 2008
Licence Type
License Price
USD 199.95

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User Reviews

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(14 ratings)
Average User Rating: 3.3/5
Best product available
Reviewed byIntelligent useronSat, 14th May 2016
Rating 5 - Excellent
We love this software. Very easy to use, especially for those of us that know what system requirements mean for an on-premise install, instead of shameless promoting the other guys that only do SaaS. I trust my info with an on-premise install from a 16 year old US based company far more than a 2-3 year old non-US based SaaS only any day!
This product is true junk.
Reviewed bycopyonSat, 9th April 2016
Rating 1 - Poor
This product is true junk. Worst possible html programming, no logic in features, features itself made draft You will waste your time trying to use it. Use some free platform instead, like freshdesk
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