Support Center

Author:

After trying the free version I found it to be totally useless. I wish these people would stop offering a free version if it is not what they say it going to be. As with a previous referer I found that the free version stops working unless you enter a random code, this sucks as it is reported that the free version is a full working product other than being limited to one email address. Why the other restrictions that were not stated?

Author: Jack M

After a while, the free version stops working unless you enter a random code that changes every time you change screens. At every ticket that you view or close or answer, a pop up will appear that you have to enter a code to proceed. So you'll be entering a random code hundreds of times a day just to keep using the free version.

Author: Martina

This is exactly what we needed. We used other vendor helpdesk, but it was too slow, too big, too expensive. Your application cost nearly nothing comparing to your competition and we have no problems to process 5 times more emails/tickets as we did before. Great work. Also development plans are promissing and the best is, that all of these features I will get for free :-) Just keep rolling

Author: Viktor Zeman

SupportCenter has User Interface, about which dream all support agents. Fast, efficient, full of features you can't find in other helpdesk softwares.

Author: Viktor

Hello. We use in company supportcenter few weeks and it is a big difference from helpdesk software we used in the past. It is fast and really simple for agents. Every information is just one click from you and all on the right place. This is what support agents needs: Fast, simple, intuitive, full of features I hope this input will help somebody to decide.