Template Tuning

User Reviews 

Displaying 1-4 out of 4 reviews

• 

  Scammed by Template Tuning.com

  Rating: 1 - Poor
  Reviewed by on Feb 22nd, 2011

  I bought a template, paid for logo, background changes and installation on my server. I sent them web ready graphics and a draft image to confirm final appearance. They returned a proof and I approved it. I was to have a website in 4-5 days. I waited. 2 days later they sent an email saying that I had asked for more customization than what I paid for. I replied and disagreed and explained exactly what I had replace and ordered. While waiting for a reply they published the template without ANY customization to my live site on a Friday. The template was not working, the logo and names of company were all wrong and the back end admin would not work. I went in and managed to change the logo and the background myself, but because the back end admin did not work I had to wait until they fixed it. I emailed, Chatted and sent requests for a refund of what I had done myself and they were supposed to do but did not. They ignore my emails and chat nonsense that does not answer any questions. They refused my request for a refund and promptly an error message appeared on my live site. I have asked and asked for them to fix it. They said one more day. It has not happened and my website is ruined and I cannot get them to respond to me. I have called and get no reply, emailed, bounce back non deliverable. This company is fraud. I have lost $250 and had my website ruined. Do NOT USE this company ever! I have no idea how to get my money back. Search the business name before you buy online.

  Bottom Line: No, I would not recommend this to a friend

• Could not be worse

  Rating: 1 - Poor
  Reviewed by on Jun 30th, 2011

  These guys are so bad. They will come back to you two days later to say they have some problem, so you fix that and then another two days they have more problems. Has taken over 2 weeks to get a template installed, no changes and no Joomla install needed just a simple template added!!! do it yourself.

  Bottom Line: No, I would not recommend this to a friend

• TERRIBLE TERRIBLE TERRIBLE TERRIBLE COMPANY

  Rating: 1 - Poor
  Reviewed by on Mar 2nd, 2009

  Do yourself a favor and take your business else where. Greg Pavlioti, the guy in charge over at templatetuning.com will promise you the world and deliver NOTHING. Take my word for it, DONT WASTE YOUR TIME with templatetuning.com. Find someone else to tweak your templates for you. These guys are ABSOLUTELY BOGUS and have TERRIBLE TERRIBLE customer service reps. I mean REALLY REALLY BAD, and I am a pretty patient guy.

• This place is terrible

  Rating: 1 - Poor
  Reviewed by Tiffany on Aug 10th, 2005

  I found a template on template monster that I wanted to have tuned. I asked specific questions and got round about answers, never answering my questions, I asked for pricing and they never gave a firm price for the work I wanted to have done. I then tried for 4 or 5 hours to get ahold on their "24 hour" support line. I would stay away, far away.