Live Support

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A multi-user, multi-operator, multi-department live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and pro actively open a chat session with the visitor. Is in PHP and uses a Mysql based database . Other features include AUTO INVITE!, referrer tracking, page tracking, chat notification, user is typing message, multiple chat sessions, sound alert, leave a message if off line, push urls, quick responses, and multiple operators. runs on your server and is open source GPL. ... (show more)

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LiveAdmin Lite is the Free version of the powerful live chat software, still has tons of features and best of all, it's free.

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Help Center Live is an open-source, community driven live chat & support system. You may easily provide live support on your website just like large companies do with very little work. With Help Center Live, you can provide a real-time, live support or sales person experience.... (show more)

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Help Center Live is an extremely powerful Live Support application built in PHP with MySQL backend. Features include: Live Support, FAQ, Trouble Tickets, WinApp addon so that the application can be minimised to your windows system tray. Other features include: Unlimited Operators/Departments/Users, Unlimited Chat Sessions, Transfer Chat, Push web pages and MUCH more..... (show more)

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Live Chat Support Software by Axis RealLink is a excellent tool for any information technology department, or any company wishing to provide real time support for their customers. This software is written in PHP and uses a MySQL Database. The Live Chat Support software comes with an easy installation wizard to make setup a snap. End users enter the chat support system, and chat support specialist respond. All chat sessions are logged. Download and view our chat support screen shots today.... (show more)

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Recent research shows a live help software may reduce shopping cart abandonment and increase customers retention by 59.8%. 123LiveHelp even goes deeper, by providing the opportunities for businesses to interact with customers in video live chat. It's the most powerful live help software but also as easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away. It has innovation features like website monitor and proactive invitation for operators. Operators can also push URL and send file to customers during live chat. A stats panel to show visitor activity, traffic source and operator performance. It even has video chat! 15-day free trial available and you can get started in seconds!... (show more)

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Live Support Solution powered by PHP and MySQL. Fully downloadable with PHP source code. Functions include: Unlimited operators, unlimited departments, (NEW) external URLs, real-time visitor traffic monitor, and more. Free Trial available.

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Provide real-time customer support and visitor communication directly on your site. With Live Support � Rhino you can provide human interaction to visitors allowing you to close a sale , provide customer support or simply answer a question they may have. With no need for extra software, you can provide this from any computer, anywhere. Scale the dizzy heights of online customer support excellence with live chat software & offer live help to your website visitor. Powerful live chat software that helps you talk to your website visitors and convert them into customers. Offer first class support or answer pre sales questions to your website visitors. If none of your representatives are available a contact form is shown, so you won�t loose customer even if you are offline!... (show more)

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It also leaves no trace of anykind in your shopping system or webpage which is great for your SEO . All you need to do on the client side is to include some javascript files and it�s done! It also has a cool fb like look on the client side that users are so familiar with. Other options: - Sound warnings on the client and admin side + - A changing browser �Tab� title when new message arrives - Quick selection of users (users with newest messages show first) - Quick userban with click on the user - User banned IP�s: Add/remove - Admin user system: Add/Delete/Edit - Group system: Permissions/Add/Delete/Edit - Historic messages stored in Fulltext search mode - Send file to the user option - And more!... (show more)

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IMsupporting, Talk to your website visitors instantly in realtime. Recieve notifications via SMS of new chat/support requests. When someone visits your website and you or your support team are online they are presented with a button where they can talk to you LIVE in realtime. You can ban abusive users and keep track of who has been responded to, Push users to other pages on your site to assist them plus much more. With the simple and fast features its not overly complicated like some other sites enabling you to do whats needed. Help users, retain users, even increase your chance of sale by answering questions directly.... (show more)

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This is an online support system entirely written in jQuery/PHP/MySQL. So no anoying �pop up� windows that get blocked every time user a wants to talk to you. It also leaves no trace of anykind in your shopping system or webpage which is great for your SEO . All you need to do on the client side is to include some javascript files and it�s done! It also has a cool fb like look on the client side that users are so familiar with. PHP 5 .2.0 required at least.... (show more)

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A Live Help customer support solution that allows you to chat with your browsing visitors. Includes many features; multiple chat requests and operator accounts, chat with multiple visitors simultaneously, instant messenger interface, transfer chats between operators, online alerts/sound when guests are pending for support or receiving messages, editable language pack, real-time statistics, daily transcripts report, Online / Offline / Be Right Back / Away status, FREE server upgrades and Live Help Messenger Windows application for your operators.... (show more)

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Yalst ("yet another live support tool") is a powerful chatting tool that integrates easily with any Web site. The highlights are visitor and operator initiated chats, audio/video chats, visitor monitoring and tracking with alarm functionality, form monitoring, file transfers in both directions during chats, plugin-free co-browsing, PC remote control, marketing tools (push banners, URLs, messages, and customized surveys), web measurement (with many interactive charts), ad-tracking of campaigns, conversion tracking, departments, a FAQ database, a customized contact form (if chat is offline), chat between operators, and an application programming interface for deep Web site integration.... (show more)

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Kayako Engage is a comprehensive helpdesk, live chat and visitor monitoring solution that enables organizations to go beyond traditional support paradigms and deliver real-time support. Get to know your customers, reach out to them proactively, fix their problems remotely and turn more visitors into customers.... (show more)

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Live Admin is a live chat software designed for online customer relations. Originally was a hosted solution, but it can be downloaded and installed on your own hosting server, compatible with PHP5/MySQL5. * Multiple languages supported at client side. All texts are fully customizable. * Keep log of all chats for as long as you need. * Multiple access levels, Administrators can create agents and configure the whole system while Agents can only customize look and feel of their own chat panel. * Easy installation, Just one line of code into every page that needs to have the chat button and fully automated installer for the admin panel and further updates/upgrades. * Compatible with all modern browsers.... (show more)

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It is jam packed with features, and is incredibly easy to use. Features listed below, although its best to have a look and see what you think!

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AlstraSoft Live Support is a PHP based customer live help software which allows you to run a profitable business offering remotely hosted live customer support service for your members. Functions include: initiate chat, referrer tracking, capture visitor data, push surveys, multiple chat sessions, canned responses, sound alert, online/offline status, leave a message if offline, email notifications, save transcripts, real time monitoring of visitors and many more. Live Support also features an automated payment membership system so that members can pay for your live support service using PayPal.com or 2Checkout.com payment gateway.... (show more)