Help Center Live
Publisher
An extremely powerful live support application - Live Support, FAQ, Trouble Tickets and WinApp
Product Details
Help Center Live is an extremely powerful Live Support application built in PHP with MySQL backend. Features include: Live Support, FAQ, Trouble Tickets, WinApp addon so that the application can be minimised to your windows system tray. Other features include: Unlimited Operators/Departments/Users, Unlimited Chat Sessions, Transfer Chat, Push web pages and MUCH more..
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User Reviews
Please rate the listing and tell the world know what do you think about the listing.
Improves Customer Service and Turnover Rate
Reviewed byAnonymousonTue, 15th February 2005
Great script! I love the feature that shows you where the user is on your site and where they were referred from. I've found what areas of my site people like to look at, and improved those areas.
Nice
Reviewed byAnonymousonMon, 17th January 2005
I've been using HCL for a few months now and I have to say - Good Job Mike. As the previous reviewer wrote - this app is completely free. Forum support is helpful and installation and setup couldn't be easier. Can't wait for the 2.0 release!
Great Software
Reviewed byAnonymousonThu, 15th April 2004
I spent ages looking for a free live chat script and came across so many that said they were "free" but none of them actually were. That was until I came across HCL. HCL truly is free and has more features than most of the live help scripts out there!
I would recommend this software to anybody who has any kind of service to customers eg. e-shops/web hosts/etc. It will be a great asset to your company!!