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yalst LiveSupportTool

Rated3.8/5 (13 ratings)
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Publisher
jasinski
A customer live support chat tool with visitor monitoring/tracking and e-marketing capabilities
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Product Details

Yalst ("yet another live support tool") is a powerful chatting tool that integrates easily with any Web site. The highlights are visitor and operator initiated chats, audio/video chats, visitor monitoring and tracking with alarm functionality, form monitoring, file transfers in both directions during chats, plugin-free co-browsing, desktop app, marketing tools (push banners, URLs, messages, and customized surveys), web measurement (with many interactive charts), ad-tracking of campaigns, conversion tracking, departments, a FAQ database, a customized contact form (if chat is offline), chat between operators, and an application programming interface for deep Web site integration.

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Price
Free
Licence Type
Commercial
Views
4,692
Submitted on
13th April 2008
Last Updated
27th May 2014
Licence Type
Free Trial
License Price
EUR 0
Additional Info
Runs 14 days without any restrictions and comes with all features
Licence Type
Freeware
License Price
EUR 0
Additional Info
Basic Edition with 1 Operator, see homepage for feature comparison chart
Licence Type
Commercial
License Price
EUR 50
Additional Info
Basic Edition, see homepage for feature comparison chart, priced per operator
Licence Type
Commercial
License Price
EUR 100
Additional Info
Professional Edition, see homepage for feature comparison chart, priced per operator
Licence Type
Commercial
License Price
EUR 150
Additional Info
Business Edition, comes with all available features, priced per operator
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User Reviews

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(13 ratings)
Average User Rating: 3.8/5
Cool Live Support Product with many Features
Reviewed byAnonymousonMon, 19th May 2008
Rating 5 - Excellent
I was looking for a live support and tried several ones. The best thing is, that it works completely in the browser, so no extra software to install on my computer. On the server of course you have to install something, if you like to host the software yourself, but that was straight forward using the installer and the web based setup. There are many features in yalst from the live view of the visitors, chats, statistics to CoBrowsing but it is easy to get started. I recommend this product.
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