Simple ticket permits customers to send their problems to your web-administrators for solutions. Attractively, the module provides auto-read email for creating new ticket or ticket response. It is really convenient for customers when they just need to write an email then send them to you instead of logging in the website to submit their problems. More than that, Tickets can be departmentalized to improve your solving problems process. And of course, your responses will come to your customers earlier. Simple Ticket also help you delete non-activity ticket automatically to set the priority for urgent tickets.