Help Desk

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Supporting your customers has never been easier. IntelloDesk will allow you to handle all of your customers inquiries, tickets, and emails, all in one location. IntelloDesk comes complete with WYSIWYG Knowledgebase Management, adaptive spam filtering, Server Statistics, Ticket language translation, attachment handling, email piping, detailed ticket statistics, task managment, private messaging between staff, suggested solution articles, templating and skin system, and a plugin system that allows you to integrate IntelloDesk into 3rd party systems or simply expand on IntelloDesk's power features. Forget cumbersome helpdesks, and confusing installation processes. Come see what you've been missing!... (show more)

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This is a simple support ticketing sytem that can be easily integrated into any PHP application. The system allows to submit tickets, reply, archive, view support history and send notifications to email.

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PHP helpdesk designed for smaller companies who can't spend thousands on commercial helpdesk programs and licensing but want some of the commercial features. Includes multi tech ticket tracking with reports, knowledge base, automatic inventory and more.

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Accliptic Support is a web-based customer relationship management/help desk software tool for small and medium sized businesses. The product of three years of development, Accliptic Support provides a powerful - yet flexible - means to connect with one's customers and sales prospects. Whether you run a small internal help-desk or provide support for products & services world-wide, Accliptic Support can be a powerful tool for your business needs. ... Accliptic Support features: - Customer inquiry tracking and response functionality. - Unlimited number of CSRs/users. - Low, one-time/non-recurring licensing. - Intuitive and attractive default interface. - Can be easily integrated into any existing web site. - Web and email based inquiry submission. - Customer discussion forum. - Searchable knowledge base. - CSR-to-CSR mail. - Notices. - Trouble ticketing. - Much, much more! Please view our web site today for more information! http://www.accliptic.com/ products/as/... (show more)

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The jab:ITS Incident Tracking System provides a browser-based help desk system for tracking and reporting customer support issues and occurrences. Its features include user registration and login, up to ten customizable data fields, ability for customers to add and modify their own incident items, ability to assign incident items to users, ability to search incident database, email notification, message posting for discussion of issues, and more.... (show more)

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IntelloDesk™ is avidInteractive's™ new intelligent helpdesk system. Unlike many other HelpDesk applications, IntelloDesk is easy to use, install and manage. You can keep track of all your customers questions and queieries in an easy to access application. IntelloDesk is easy to join up with other applications you might be running.... (show more)

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* Comdev's support ticketing system isn’t the only choice. But it is a good solution for designers wanting to maintain their creative website layout. Reviewers have mentioned they don’t like hacking up their designs to fit other systems. We implemented a small piece of code that designers can paste where they want on the front-end, which pulls in the PHP/MySQL customer helpdesk. * We had to make it real simple on the back-end too. Nobody wishes to mess with complicated configuration files & phpMyAdmin, so we developed an Installation Wizard that gets the admin area up and going. * If you would like, you’re welcome to install and try our complete system for FREE. Also, if there’s time you’ll find features/benefits, a live demo and customer site examples at our website.... (show more)

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An intelligent web-based helpdesk system. It adopts a more effective ticket sorting/ranking method besides the new "closed ticket" feature. It supports quotation boxes, image icons in messages, quote of the day, flagging, search, multiple administrators, ticket categories, automatic reminder to customers to read messages etc. You can even tell if your customers have read your replies.... (show more)