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Rated3.7/5 (13 ratings)
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Web-based asset and problem tracking system for IT departments.
Product Details

IRM is a powerful web-based asset tracking system built for IT departments and HelpDesks. It keeps detailed information about each computer, as well as a complete history and TODO repair list tracking. Key features include: Detailed tracking of computers, by RAM Types, operating systems, hard drive space, the amount of RAM, etc., The ability to search through computers, software, and jobs with powerful tools, Software tracking, with location, platform, serial numbers, comments, and version fields, Powerful tracking system, with priorities, TODO jobs, followups to jobs, and a repair history tracking, Software association with computers, license tracking, Tested in situtaions with thousands of rows of data, which IRM handled exceedingly well, Upcoming IRMPorts, detailed reports on various catagories, as well as software license # tracking, enhanced security, tracking-searches, and more.

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Submitted on
6th May 2000
Last Updated
11th February 2009

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(13 ratings)
Average User Rating: 3.7/5
Need help? You are SOL!
Reviewed byAnonymousonFri, 18th November 2005
Rating 5 - Excellent
As far as I can tell, there is no way to get any sort of help for this product. No forums, or anything of that nature. And the documentation leaves a lot to be desired.
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