Want to hire a development team?
No Images Added Yet

Omnistar Live Customer Support Help Desk

Rated4.1/5 (46 ratings)
Add to Favorites
A comprehensive Customer Relationship Management solution that provides help desk trouble ticket tra
Product Details

Omnistar live is a comprehensive web based php customer support solution that provides live chat, help desk ticket tracking, a customizable FAQ Knowledgebase and more. All of these integrated components help to provide a more effective customer support environment for your customers. Your customers will have the ability to easily submit helpdesk tickets through the user friendly interface or they may email inquires and have them automatically routed into the helpdesk. With our online chat software your support staff will also have the ability to chat directly with any customer or visitor to your web site via the live chat component. Through the private label online chat software component your staff will also be able to push web pages to visitors, save chat transcripts and get valuable information about site visitors such as last pages visited. The customer support software also includes a customizable troubleshooter tool that can contain step by step problem solving info.

Report this Listing
Licence Type
Submitted on
11th June 2003
Last Updated
11th February 2009
Licence Type
License Price
USD 147

You May Also Like

User Reviews

Please rate the listing and tell the world know what do you think about the listing.
(46 ratings)
Average User Rating: 4.1/5
OmniStar Live Help Desk and More
Reviewed byAnonymousonFri, 23rd January 2004
Rating 5 - Excellent
I am extremely impressed with OmniStart. After abandoning my first choice ticket system after 8 plus hours just trying to install it with no success, I was so happy when OmniStar offered to install their system for me at no charge. Functionally it is comprehensive and is very easy to set-up. Their support is excellent - very reponsive day and night and weekends. I now wonder why OmniStar wasn't my first choice to begin with :-) I am happy that this is the system I ended up with.
Displaying 1-1 out of 1 reviews
View All Reviews