Jtag Help Desk
Managing web-based tickets has never been easier JTAG helpdesk 3.0 help improve customer service by reducing the time spent in managing support tickets while allowing your organization to improve efficiency. Features such as our cognitive knowledgebase widget that suggests possible knowledge base articles based on product/service types or support ticket keywords. Experience a helpdesk software that is almost transparent to your customers while helping to elevate your service to new levels. Features
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Cloudflare Ongoing Management & Monitoring (Monthly)
Monthly Cloudflare management including policy changes, monitoring, tuning and issue response.
Create CloudWatch Alarms and Automated Performance-Based Actions
Setting up CloudWatch alarms to monitor server performance and trigger automated actions based on customized conditions.
Management of Shared Storage Using AWS EFS
Setting up and managing a shared disk/folder using AWS EFS so multiple servers can access the same data at the same time
Help/Fix on AWS Lambda Service (1 Hour)
One hour of help or fixes for AWS Lambda functions and related services.