Jtag Help Desk
Managing web-based tickets has never been easier JTAG helpdesk 3.0 help improve customer service by reducing the time spent in managing support tickets while allowing your organization to improve efficiency. Features such as our cognitive knowledgebase widget that suggests possible knowledge base articles based on product/service types or support ticket keywords. Experience a helpdesk software that is almost transparent to your customers while helping to elevate your service to new levels. Features
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1 Hour AWS issues/problems review and fix
One hour dedicated session to review and fix a specific AWS issue or problem.
Analysing your AWS bill and suggesting ways to reduce costs
Deep analysis of your AWS bill with a detailed list of cost saving recommendations.
AWS Aurora DB configurations
Set up or tune Amazon Aurora for high performance and high availability workloads.
Automating AWS Server Backups and configuring AWS Backup Cycles and AWS Backup rules
Set up automated backups for AWS servers using AWS Backup and clear backup cycles.