Jtag Help Desk
Managing web-based tickets has never been easier JTAG helpdesk 3.0 help improve customer service by reducing the time spent in managing support tickets while allowing your organization to improve efficiency. Features such as our cognitive knowledgebase widget that suggests possible knowledge base articles based on product/service types or support ticket keywords. Experience a helpdesk software that is almost transparent to your customers while helping to elevate your service to new levels. Features
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Management of Shared Storage Using AWS EFS
Setting up and managing a shared disk/folder using AWS EFS so multiple servers can access the same data at the same time
Automating AWS Server Backups and configuring AWS Backup Cycles and AWS Backup rules
Set up automated backups for AWS servers using AWS Backup and clear backup cycles.
1 Hour AWS Consulting Services/Support
One hour of flexible AWS consulting or support for architecture, design, or issues.
Monitoring Spot Instance Prices and Migrating Instances to Optimal Types/Regions
Automatically monitoring AWS Spot instance prices and moving servers to better instance types or regions for maximum sav