Jtag Help Desk
Managing web-based tickets has never been easier JTAG helpdesk 3.0 help improve customer service by reducing the time spent in managing support tickets while allowing your organization to improve efficiency. Features such as our cognitive knowledgebase widget that suggests possible knowledge base articles based on product/service types or support ticket keywords. Experience a helpdesk software that is almost transparent to your customers while helping to elevate your service to new levels. Features
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Create CloudWatch Alarms and Automated Performance-Based Actions
Setting up CloudWatch alarms to monitor server performance and trigger automated actions based on customized conditions.
Analysing your AWS bill and suggesting ways to reduce costs
Deep analysis of your AWS bill with a detailed list of cost saving recommendations.
Help/Fix on AWS Kubernetes Service(EKS) (1 Hour)
One hour of help or fixes for Kubernetes clusters running on AWS EKS.
Help/Fix on AWS VPC General/Advanced Services (1 Hour)
One hour of help or fixes for AWS VPC networking issues or advanced configurations.

