Utilize ticket system, bring a powerful and flexible solution for Store Support! With Magento 2 Help Desk Extension, it helps you to collect all request, inquiries, offline chat messages, email in one place. All messages will be assigned to the proper department without leaking information. Live Chat With Many Customer At Once Fast & Smart Workflow To Minimize Time Wasted Fully Responsive On Mobile, Tablet, Laptop & Desktop Offer Multiple Ways For Customer To Get Support Clear User-friendly Interface Create Unlimited Departments, Agents and Categories Able to Create & Reply to Ticket directly to Email Add File Attachment to the ticket Set Priority, Status and Category section for each ticket Quick Reply or Close a ticket Easy to Check ticket history Check Ticket Status In Second Satisfaction Star Rating For Effectiveness Quick Responses With Answer Shortcut Ticket auto-expiration & Auto-reminder