Ultimate HelpDesk Basic
Bring your support department into the 21st century with Ultimate HelpDesk Billing, a feature packed web based support application for providing technical assistance and increasing customer satisfaction by eliminating unthreaded emails, phone calls and faxes. As well as being able to track support tickets, Ultimate HelpDesk Basic maintains your knowledge base and enables you to generate reports which are all built into a sleek user interface which your customers and staff will enjoy.
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Overall cost optimisation by monitoring AWS Cost Explorer
Analyse AWS costs using Cost Explorer and suggest practical ways to reduce monthly bills.
Analysing your AWS bill and suggesting ways to reduce costs
Deep analysis of your AWS bill with a detailed list of cost saving recommendations.
Help/Fix on AWS Auto Scaling (1 Hour)
One hour of help to troubleshoot or fine tune AWS Auto Scaling behaviour.
Management of Shared Storage Using AWS EFS
Setting up and managing a shared disk/folder using AWS EFS so multiple servers can access the same data at the same time