Ultimate HelpDesk Basic
Bring your support department into the 21st century with Ultimate HelpDesk Billing, a feature packed web based support application for providing technical assistance and increasing customer satisfaction by eliminating unthreaded emails, phone calls and faxes. As well as being able to track support tickets, Ultimate HelpDesk Basic maintains your knowledge base and enables you to generate reports which are all built into a sleek user interface which your customers and staff will enjoy.
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Cloudflare Ongoing Management & Monitoring (Monthly)
Monthly Cloudflare management including policy changes, monitoring, tuning and issue response.
Help/Fix on AWS VPC General/Advanced Services (1 Hour)
One hour of help or fixes for AWS VPC networking issues or advanced configurations.
Help/Fix on AWS WAP Service(EKS) (1 Hour)
One hour of help or fixes for issues related to your AWS EKS workloads.
Overall cost optimisation by monitoring AWS Cost Explorer
Analyse AWS costs using Cost Explorer and suggest practical ways to reduce monthly bills.