WP Ticket Enterprise
WP Ticket Enterprise is a WordPress Plugin which enables helpdesk staff to get a 360-degree view of every service request, allowing the agent to quickly and easily determine the correct solution consistently and effectively. WP Ticket Enterprise can be reproduced and fully customized from their corresponding design which is available at: https://emdplugins.com/designs/wp-ticket-enterprise-wordpress-plugin-design/ * Define, categorize, and analyze service request tickets. * Advanced collaboration for faster ticket resolutions. * Assign responsibility and monitor resolution progress. * Monitor service performance and control service costs. * Role based content access for customers, managers, and agents. * Deliver insight with built-in or custom request analytics reports. * Create custom email notifications to keep customers and employees updated. * Ability to create tickets through emails * System-wide and agent specific dashboards in the front/backend
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Help/Fix on AWS Auto Scaling (1 Hour)
One hour of help to troubleshoot or fine tune AWS Auto Scaling behaviour.
AWS S3 Glacier Low Cost Deep Archive configurations
Configure S3 Glacier Deep Archive for ultra low-cost long term data storage.
AWS Aurora DB configurations
Set up or tune Amazon Aurora for high performance and high availability workloads.
Help/Fix on AWS WAP Service(EKS) (1 Hour)
One hour of help or fixes for issues related to your AWS EKS workloads.
