Thu, 20th October 2005
Our support offerings can be found by visiting our site and clicking the support link in the left navigation. We do not provide phone or email support, as there is no way to properly track and queue these types of requests. We do offer top notch support via our helpdesk for 90 days with purchase, and unlimited access to our community forums. I can't comment on this particular review as I don't have the customer's details, but I can say that no ticket ever goes unanswered.