Tue, 3rd March 2009
We sincerely apologise if you did not receive the high level of technical support that we strive to achieve and also thank you for your feedback.
Just to clarify the licensing, our software does not include any copy protection and is not locked to domains. We do license our software on a per domain basis with our single and multiple domain licenses, however there is no code that locks the software to a given domain. All PHP code is available with full source code, there is no PHP files that are encoded or encrypted.