I set up this software completely in 3 days . I have a good knowledge of ASP , and the installation was very simple .Before i started to set up i emailed the company with 1 question about installation proccess . they never answered . after a 2nd email they answered after 1 week don't saying anything about a solution to the problem i have asked for . That is my experience allthough i have to say that it is a software free of bugs and it works !