eHelpDesk
eHelpDesk is designed for the enterprise, designed for external or internal customer support needs as well as for call/bug tracking. It will provide a support organization with a systematic, professional, automated and easy to use system for problems, requests, issues, bugs, notes, procedures and resolutions. It features: Internal Help Desk, External Customer Support, Action Request, Call/Problem Tracking including using Notification, Change Management, Contact Management, Development/Bug Tracking, Integrated to FAQ and Forum, Asset and Inventory Management, and For tracking billable requests.
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AWS Aurora DB configurations
Set up or tune Amazon Aurora for high performance and high availability workloads.
Help/Fix on configuring AWS SES for very low cost SMTP Email Sending (1 Hour)
One hour of help to configure AWS SES for low cost, reliable SMTP email sending.
Management of Shared Storage Using AWS EFS
Setting up and managing a shared disk/folder using AWS EFS so multiple servers can access the same data at the same time
AWS Backup and Restoration Service for Instances
Backup and restore your AWS instances to protect data, recover from failures, and ensure business continuity.