FAQ + Product Questions
With FAQs + Product Questions 2.0 you have the flexibility of defining which FAQ topic should appear in which order on FAQ main page. On the other hand while creating FAQs you can choose the style and appearance of how they should appear on frontend like for example you can use Accordion style. FAQs can be made as public or private to protect privacy. Another great feature that this version comes with is the option for customers to rate, like or unlike, reply to any FAQ instantly. You can configure email alerts such as whenever any question is posted by the customers or in case admin replies to any question than automatically generated email alerts will be send to admin and customer accordingly. A link “Ask a question” is placed just besides the product by clicking on it will take customers to FAQ section where they can rate any FAQ, reply or post an inquiry very conveniently.