iKode Helpdesk X - Pioneering of Customer Support Solution
iKode Helpdesk X, a pioneering web based customer service solution for your internal and external IT help desk. It is used by thousands of companies worldwide. There are 8 language package, which is English, Deutsch, Bulgaria, French, Magyar, Portuguese, Greek and Chinese What's new in this version 4.0: - New User interface - Easily Customize Support Sidebar - Create unlimited department alias on the fly. - Shareable Knowledge Base Article - Added New Language package - General Code optimization - Several Bugs Fixed - And More...
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Management of Shared Storage Using AWS EFS
Setting up and managing a shared disk/folder using AWS EFS so multiple servers can access the same data at the same time
Cloudflare Ongoing Management & Monitoring (Monthly)
Monthly Cloudflare management including policy changes, monitoring, tuning and issue response.
Create CloudWatch Alarms and Automated Performance-Based Actions
Setting up CloudWatch alarms to monitor server performance and trigger automated actions based on customized conditions.
Help/Fix on identifying the most cost effective AWS spot instances based on instance type and region (1 Hour)
One hour of help to choose the most cost effective AWS Spot instances for your workload.