JTAG Helpdesk 3.0 is an intuitive, user friendly help desk component for Joomla websites. From email support management to interactive views for support tickets, V3.0 has be totally re-imaged and rewritten from code to the splashy new interface. Managing web-based tickets has never been easier – JTAG helpdesk 3.0 help’s improve customer service by reducing the time spent in managing support tickets while allowing your organization to improve efficiency. Features such as our cognitive knowledge base widget that suggests possible knowledge base articles based on product/service types or support ticket keywords. Experience a helpdesk software that is almost transparent to your customers while helping to elevate your service to new levels.