After a bit of minor frustrations setting up the cart and getting it to look exactly the way I wanted my store front to appear, I have to say that my experience with SunShops has been quite pleasant and easy-going. The program itself is quite easy to use. You have the option to have a Gift Registry and Gift Cards are quite easy to create as well. Sunshops shopping cart has every feature that I was looking for. I give them an A+ for ease of use AND for having great customer service when you need help.

We have been using SunShop for about 6 months now and we are happy to say that we made the right decision. The software itself is great and our sales have increased in the short period of time that we have been using it. I have not needed to use the support very much yet but all that I can say is when I do call in, the staff at Turnkey is always very helpful in pointing me in the right direction. I looked at many other carts out there and I am very happy that we went in this direction.

After using this cart for several years. I received the worst and most untimely support ever. My site was even hacked into and the tech people had no idea how to help. All I heard from them were excuses. I had never encounter a worst scam. Very disappointing to say the least. My recommendations...save yourselves the time and heart aches "unless you like high blood pressure, seriously do not waste your time and money"

Although a feature rich and simple to use system with less the adequate support. This cart has had more than it's share of security issues, SQL injections, credit card numbers stolen and files changed by hackers leaves this software on the bottom of the list. In the past year most sites running the software have been hacked multiple times. Constant upgrades make the previous versions worthless as the company can not implement fixes to previous versions and users can't always upgrade. With a sea of shopping carts out there, this may not be a worth while investment. Cheap in price and security.

I have been a customer of Turnkey Web Tools for about 4 years now. I utilize both hosting and their SunShop product. SunShop itself is great and I have never regretted the purchase. It is easy to use and it requires very little to maintain other than occasional upgrades. As far as their support goes I have never had any issues getting a response from them, I can always count on getting a response to my emails within 2 to 3 business hours normally. The only time I have to wait a little longer for a response is during holidays but that is understood I would imagine. Although I haven’t had to call much, when I do I never have a problem getting through except maybe on Mondays when everyone seems to be calling in. The decision to use SunShop for my company has been a good one. I know I am not reviewing the hosting here but I got a free year of it with my purchase and I have been with them ever since. I guess everyone has their own experiences and all of mine have been great so far. Keep up the good work Turnkey!