WP Ticket Professional is a WordPress Plugin which enables customer support staff to receive, process, and respond to service requests consistently and effectively. WP Ticket Professional allows to: * Define, categorize, tag tickets for efficient problem resolution. * Assign responsibility and monitor resolution progress. * Monitor service performance and control service costs. * Role based content access for customers, managers, and staff. * Deliver insight with built-in or custom detailed reports. * Create custom email notifications to keep customers and employees updated.