Lots of features
Reviewed byKadeon Sat, 22nd July 2017
The ticket desk is very customizable and easily allows the user to update settings. The installation wizard installed without issue in only a few minutes. Very pleased with the simplicity and functionality of the application.
Excellent, simple and effective
Reviewed byDav Webon Fri, 19th May 2017
We have been searching for a support ticket system for quite a while. We are a small company and did not want to be held ransom by the large SaaS software services. This is a perfect solution for us. It is simple, sold and works perfectly. Support is outstanding, We recommend this solution to any small company looking for a "Big Company" solution without the high fees.
the one i looking for
Reviewed byAnonymouson Tue, 27th December 2016
absolutely astonishing. free with no limitation and cost make it powerful and a top choice.
Great App & Great Support
Reviewed byBorison Thu, 18th August 2016
This is the best helpdesk app I have found!
Give it a try and you will not regret.
Wow!!! Amazing
Reviewed byASHWINI KUMARon Fri, 5th August 2016
Very nice ticketing system, solved all my needs
So many features
Reviewed byAdamon Tue, 1st December 2015
Extremely pleased with the quality of Acorn Aid. Amazing features and it's free. We have a small support desk and are gathering our emails directly into Acorn Aid. Customers get a reference number and we can distribute emails between the team. Great!
Excellent ticket system
Reviewed byJimon Tue, 19th May 2015
This script does exactly what I wanted, installation was very easy, and up a running in no time at all.
Recommend to anyone who wants a simple but versitile ticket system
very great script
Reviewed byWojciechon Sun, 29th March 2015
Very great script - it has multiple e-mail accounts, multiple administrators. It speaks polish and english. It's free!
Awesome
Reviewed byJames Hendersonon Sun, 25th January 2015
The knowledge base and ticket history has made our support easier and our customers happier. The current features are great and I understand from support there are more to come. Super!
Perfect and simple
Reviewed byAdrianon Thu, 20th November 2014
We've found this perfect for our business. Super easy to setup and plenty of customization to suit of business. Loving the clean design. Thanks!
Lovely Script if only Adding Users was easy...
Reviewed byAnonymouson Wed, 29th October 2014
Got the script working well, except adding Users. After you click on "Submit" on the Users page after filling the form out, it does nothing. Was thinking it was an issue with permissions but that didnt seem to work either. Add users presents you with a blank screen no matter what. Not sure what to tweak...
blueswell
Sat, 1st November 2014
Please contact our support and we'll help you. We have not experienced this problem yet.
simple and effective verified
Reviewed byRoberto Ruizon Mon, 6th October 2014
we've been testing it on our intranet server and now it's working on our public server, with an easy configuration and great response on mobile devices.
Perfect for our business
The team behind the script it's doing a great job and they are working hard to improve it with the users suggestions.
Oh and now it's translated to spanish too :D
Minimalistic and amazing! verified
Reviewed byAdamon Fri, 23rd May 2014
If you are into a more minimalist helpdesk approach than this software is for you. It is coded beautifully, has top notch support and works amazingly! I highly recommend giving this a shot right now! Stop reading this review and load it up!
An excellent responsive simple helpdesk solution verified
Reviewed byswoopson Wed, 2nd April 2014
I am using ver2 of Easy Ticket and have found it very user friendly from install to usage. The customer support has been above and beyond that of any other free or low cost script I have ever used. Very fast and friendly support form the developer. If you are looking for a simple and responsive customer ticket support script - you have found it. I am very happy to recommend this script. I look foreword to future products from this developer
Excellent script. It is a fully functioning customer service center verified
Reviewed byKyleon Mon, 24th February 2014
It is amazing! I love it. The only downside is that I am not aware of how to make it fit my site style.