Product has good potential but current version is missing several basic features which, if added, would make it much more usable.
1. When logged in as an administrator, we presumed we would be able to approve the expense reports submitted by users. We could not find out how to do this. The "approve report" option appears to be missing.
2. There is no way to add an expense for mileage without the user first calculating the dollar amount manually and then entering it in. Doing mileage is one of the most commonly used features in expense reporting tools but is missing in this one. We were expecting to see a way to add the current mileage rate into a mileage category and when someone entered a mileage expense, it would have automatically calculated the proper amount. There appears to be no way to enter mileage other than pulling out a calculator, knowing the IRS’s rate, and typing in the exact dollar amount.
3. Deleting a user does not delete their expense reports, which is fine, but it leaves their expense reports hanging without a user. It should allow the administrator to archive the report or something that does not leave it without an owner.
4. The display looks nice and relatively clean. However, there is no clear way to print out a report. We recommend that the developer should add a button to print out a report using the same look and feel. Forcing a user to export it to Excel and then reformatting creates extra work and reduces the need to use this software.