Mon, 2nd May 2011
I am very sorry to hear the issues you faced with. The automated expiry of listings is, and has always been, operational. What you need to do is simply set up a cron job on your server to determine the frequency of the process of delisting the expired listings. You may already know that running frequent cron jobs puts a load on your server, therefore, a once-per-day cron operation is normally sufficient for your needs.
I understand that you had a bad start with us, but we'll be happy to make it up for you by installing the latest edition of the software free of charge on your server. Trust me, you would not be disappointed with what the software can do, and was able to do if tuned up properly. It is a complicated piece of code that you may not have had a chance to set up the right way, but our support is there for you to help you out. Please send the URL to your review in a message to our Sales Dept, and we shall make sure you are properly set up, failing to prevent your dissatisfaction from building up. Following this post, I will personally shoot you an email and shall make sure that you are getting everything you paid for, guaranteed. It is not a sweet talk, I honestly wish I saw your reply earlier.
WFW Sales Supervisor