Top Rated Scripts | ASP | Scripts & Components | Customer Support

Version Tracker is a system for making sure users of your application always stay up-to-date. You just use tha Version Tracker server-side ASP script to list what available versions of your product you have. Then, your Visual Basic or ASP application can use the Version Tracker client-side component to check and alert the user if an update exists. The Version Tracker server script publishes available versions as an XML document (sample), so it can be extended onto languages that we haven't covered.

iHelpDesk is a fully web-based service request/helpdesk software solution. iHelpDesk streamlines communication between your end users and their service providers by eliminating unthreaded emails, phone calls, and faxes. With an official place to enter and manage all work requests, users will become more self sufficient requiring less assistance from a helpdesk operator. Once implemented, users will gain confidence that their work requests will not be lost minimizing the need for redundant requests. iHelpDesk will also provide your organization with ticket anaylsis, real-time Knowledge Base ( will be added soon ), easy to use reports.

All these features are included in site settings menu. You can control whether email should be sent or not, enable/disable attachments, define your custom attachment types etc. Site Settings. Email Settings. Ticket Settings. Attachment Settings. Admin can view voting report for technician. Admin can set send emails. Admin can add/edit and view technicians, can define permissions like admin panel access ,cross technicians tickets support, assign categories etc. News: you can post news from admin panel based on permission news can be viewed by technician/users. Knowledge base: you can create unlimited knowledge base with categories and articles.

My Little Helpdesk is a browser based help desk software and email management solution designed to streamline the operation of managing emails, support tickets and customer communications, with built in tracking and response logging it is an ideal help desk solution for companies with one or more members of staff or for those who want to organise client communications. This Complete, and feature packed support software for providing technical assistance and increasing your customers satisfaction by delivering Customer Service on your own web site! Features Include: Comprehensive request management engine. 100% web-based solution. Unlimited number of support requests. Upto 4 additional custom fields can be added. All support requests are stored in a database. Complete change history of requests is maintained. PDA (Pocket PC) and Smartphone (WM5+) support for mobile working. Unlimited number of queues. Unlimited number of managers. Unlimited number if staff.

Help desk manager supports unlimited users, reps and admins. Supports unlimited priorities and categories. Each admin can have their own set of permissions. Supports ticket attachments. 100% browser based configuration. MS Access and SQL server compatible. Source code included.

Easy to implement live chat script that shows a 'chat now with an operator' button on your web site. When a visitor clicks on it, you (or your staff) will be asked if they want to accept a live chat. Operator console shows information such as geolocation, operating system, browser, referrer, "bread-crumbs" (path taken through site). Co-browsing, push alerts also available. You can monitor multiple sites, with multiple operators (each w/ their own accounts). Each visit in the operator console shows current web page viewed. Free trial!