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FAQ & Knowledgebase
Build and Rebuild FAQ pages without having to edit any HTML or upload any pages. All is handled via a set of web based administration forms.
@1 FAQ Publisher
An MySQL-based online FAQ management system. Similar to the one used at eBay Help System. It supports multiple folders and re-sorting.
Whether you are offering products and services on your website or extensive information about specific topics, news, reports, instructions, descriptions, etc ..... jbFAQ comes to the rescue
Ascad FAQ Manager
� Create a professional looking FAQ. � Control panel for simple management. � Unlimited questions and categories. � Create unlimited sub-categories. � Template based for easy web site incorporation.
Put a Frequently Asked Questions script on your site to help you manage your user help assistance. This help desk will allow your users to quickly find answers to their questions. You can administrate it online, adding your own questions and answers. Users can vote on the appropriateness of the reply. FAQ Search allows you to place a searchable and easy-to-update Frequently Asked Questions database on your site in minutes. One script file, and a single database text file can be uploaded in a few minutes giving your users access to the most recent answers. One of the most important pages on a site is a Frequently Asked Questions page. If done well, it serves two important purposes: Users can find the answers to all of their questions in a few minutes and make their decision to purchase more quickly. You save time from answering the same questions over and over again by email. People are also less likely to become 'cold' contacts. The bonus is that it saves you time as well. Adding new questions is as easy as adding a new line to the text file. The problem we all face with these kinds of pages is keeping them up-to-date. It's a chore to determine what question is worthy of adding to the page, and then you have to build a static page, perhaps adding more HTML to an existing page to answer these questions. Many webmasters don't do anything at all. Take a look at FAQ-Search. You'll appreciate the ease with which you can interact with your Frequently Asked Questions. You'll love the time it saves you in answering email. ________________ D e t a i l s The idea is to continue to develop this so that it fully manages your support. Here's what it does now: Allows searching of database. Allows basic interaction with the database: users can ask new questions that are not in the database. Questions and answers are sorted by categories. Here's what I plan to add: Script answers support email automatically. Based on keywords in the email, users are replied-to with a selection of possible answers. New questions people ask online will be added to the database as 'pending'. You will be able to answer the question online with a web form. You can either approve the question for the FAQs or delete it. Your online response to the question in the FAQ database (as outlined above) will automatically email the individual who posted the question. Because the script is new and has upcoming development, I'm offering it at a discounted price. If you buy now you can get the full featured script for free.
This script allows you to build and rebuild Frequently Asked Question pages without having to edit any HTML or upload any pages. All is handled via a set of web based administration forms. Simple to use and extremely fast.
Build a FAQ Plus
Build and manage your FAQ pages. FAQ Manager generates staitc HTML pages that can be indexed by search engines, Captcha code included in Question submission form to prevent spam submissions from robots, comes with a built in search engine, allows you to create multiple categories, sort categories and questions in any order, use your own templates, receive user feedback, comes with Admin control panel, extensive documentation, printer friendly pages and many more features.
World Wide FAQ Generator
The World Wide FAQ Generator allows you to maintain a dynamic FAQ list. You can add/edit/delete FAQ's at any time. Your visitors can even submit questions that you can approve. HTML template driven so you can modify the look and feel of your FAQ.
Build A FAQ
Effortlessly build you FAQ and knowledge database. This search engine friendly program allows you to create multiple categories, sort categories and questions in any order and you can use your own templates, even if they use SSI. Comes with Admin control panel, extensive documentation and many more features. Doubles as a web page builder.
Creativyst� Glossary is a Perl program that allows you to easily add and maintain a glossary of terms for your visitors. With Creativyst� Glossary you can: Include illustrations and tables in the text of your definitions. ; Exactly match the style of your glossary to the style of your site; Know which words visitors looked for and did not find; Share your glossary content with other websites; Chain to alternate glossaries when a term is not in yours; Your glossary may be named an alternate by other websites too.
Knowledge Base Manager by CGI-World.Com
Knowledge Base Manager allows you to easily create and maintain multiple support categories on your site. Key features allow your website viewers to browse an easy to navigate, clean and organized knowledge base area that also can be searched. Users also have the abilty to choose individual support articles they wish to have emailed to their email address and much more.
HiFAQ Pro is an extended version of the HiFAQ online searchable FAQ database system. Multiple contributors can be granted differing access priveleges, allowing contributors to be assigned to help manage the FAQ. A powerful search utility allows swift and precise FAQ searches. Solution supports 3 levels of admin access. Firstly, main admin has access to user management and all articles. Second level allows access to all articles, but not user management, and third level allows access only to articles submitted by that user. Includes support for rating FAQs and Emailing FAQs to a friend.
mojoFAQ allows you to easily create and administer a Frequently Asked Questions section on your site. Advanced administration area allows you to maintain your online FAQ(s) without having to create, modify or upload files on your webserver.
This program is specifically designed for web masters and web site management/support personnel. The aim of this program is to automate many of the redundant tasks you must perform, thereby freeing up your time for more cost effective/cash generating endeavors. Features include: forwarding, unlimited answer templates, and admin control panel.
FAQ Builder allows your website visitors to submit questions and receive answers from your webpage. Features include: Easy setup, admin control panel, categories, autoresponder email templates, search log and search engine so you know what you visitors are seeking.
csFAQ is an automated system for displaying FAQs (frequently asked questions) on your website. Features: Central Administration done through the web browser, Easily create/edit/delete Q&A Categories & Questions, Automated user submission form, Fully configurable Auto-Response Email notification of submission, Icons for each submission, 'Pending' area keep users from submitting to wrong category, Create unlimited categories, Add unlimited questions and answers, Easily rearrange FAQ's, HTML templates to customize look, All style settings are adjusted using a web based interface, Include code added to management page for easy reference, and Advanced security settings for administration.
QAMaker lets you create a searchable list of questions and answers for your website with a simple HTML form. You can add entries, and let viewers see the full list of questions or just search for what they want. Heavily based on VocabSearch, it does not now let you delete questions/answers from the file: you must do that by hand. Still, it makes a nice list of frequently asked questions if such a thing is useful for your site. This is what Scripts for Educators uses for our FAQ.
FAQ Manager (interlogy)
Frequently Asked Questions is one of the most popular elements of a web site and these pages are being updated frequently. FAQ Manager makes this job easy. Using the password protected admin page, you can add/modify/delete questions and answers. You can also change the order of the questions. FAQ Manager also supports more than one FAQs in your site. The design of the FAQ is highly customizable. Using tags, the script knows where to place the FAQ texts and does not conflict with your design or other elements. The installation should not take more than 5 minutes or your time.
FAQ PLAIN, stands for "FAQ Preprocessor Lacking An Interesting Name", is a very easy to use customizable FAQ web page generator. It features: Easy to use - no HTML code needed for the FAQ, Automatic numbering of questions; hierarchical structure of the numbering, Separate the FAQ into sections; section headers appear at top of page, Generates one static HTML page, and more.
WebKNotes is a Web-based Knowledge database of notes. Features include: Notes/subtopics about anything added by any user, Search facility, User Authentication, Users can edit notes they created, and Notes can be viewed using several different methods, or the files can just be browsed. The WebKNotes system is written in Perl and uses a file hierarchy for a database.