Advanced Help Desk Software
The Advanced help desk software was created to deliver a professional help desk management product to service oriented companies. This software have been proven to make customer support up to 3 times faster with half the amount of man power at the same time ensuring the customers are billed correctly. Building up on all of the standard Help desk software available in the market this product achieves superior performance using advanced technologies like AJAX and SQL Server 2008. Designed from ground up to match stringent Web 2.0 standards this is the only W3C compliant web based help desk software available.
Automating AWS Server Backups and configuring AWS Backup Cycles and AWS Backup rules
Set up automated backups for AWS servers using AWS Backup and clear backup cycles.
Cloudflare Ongoing Management & Monitoring (Monthly)
Monthly Cloudflare management including policy changes, monitoring, tuning and issue response.
Management of Shared Storage Using AWS EFS
Setting up and managing a shared disk/folder using AWS EFS so multiple servers can access the same data at the same time
Help/Fix on AWS VPC General/Advanced Services (1 Hour)
One hour of help or fixes for AWS VPC networking issues or advanced configurations.