The Advanced help desk software was created to deliver a professional help desk management product to service oriented companies. This software have been proven to make customer support up to 3 times faster with half the amount of man power at the same time ensuring the customers are billed correctly. Building up on all of the standard Help desk software available in the market this product achieves superior performance using advanced technologies like AJAX and SQL Server 2008. Designed from ground up to match stringent Web 2.0 standards this is the only W3C compliant web based help desk software available.