* Comdev's support ticketing system isn�t the only choice. But it is a good solution for designers wanting to maintain their creative website layout. Reviewers have mentioned they don�t like hacking up their designs to fit other systems. We implemented a small piece of code that designers can paste where they want on the front-end, which pulls in the PHP/MySQL customer helpdesk. * We had to make it real simple on the back-end too. Nobody wishes to mess with complicated configuration files & phpMyAdmin, so we developed an Installation Wizard that gets the admin area up and going. * If you would like, you�re welcome to install and try our complete system for FREE. Also, if there�s time you�ll find features/benefits, a live demo and customer site examples at our website.