Save your support team time with smart automation and a spam-free ticket box. Manage and prioritize tickets with a smart and effective issue tracker. Provide clients with timely updates and convert users into loyal customers. Filter out unwanted requests with a customizable spam shield. Condition actions on trigger events and save time on repetitive tasks. Track tickets effectively with visually enhanced tickets grid and ticket thread. Monitor ticket conversation, internal notes and system messages in one place. Enhance automation and collect more information on customers. Send replies not only to a ticket author, but also to all users that should be notified.