lknSupport provides you with the tools needed to quickly set up a seamlessly integrated, coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your online operation. lknSupport is a help desk system which has built in support for shopping cards without loosing any feature from a classic ticket system. It has ticket management, knowledgebase, e-mail fetching, e-mail templates, staff user features, plugin system and scheduled tasks. lknSupport is currently supporting Virtuemart as the shopping card (more will come soon)