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Omni Help Desk Pro2.1

Rated3.4/5 (17 ratings)
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Manage, Monitor, and Maintain Unlimited Tickets.
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Product Details

Bells and whistles don't make a great software. But a solid ticket support system with integrated live chat and anchored in the technical and customer support you rightly deserve before, during and after the handshake does. We understand that. Enter Omni Help Desk, a no-nonsense software that quickly and easily allows you to manage, monitor & maintain unlimited agents, departments and tickets via: A lightening-fast interface + Website integration + A knowledge base extractable in whole or part to your customer tickets + POP3 email piping + Auto-refresh every 30 sec + Unique ticket category creator + Customizable canned email. There are no hidden charges or setup fees at Omni. Drive our demo while a tech conducts an instant compatibility check of your server, and remember, if you need it managed, monitored and maintained absolutely right from the get-go, power it with Omni Help Desk. Ask for a 10-day FREE trial, FREE installation! FREE when you purchase OSS Del5!

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Price
USD147.00
Licence Type
Commercial
Views
12,995
Submitted on
2nd February 2006
Last Updated
11th February 2009
Licence Type
Free Trial
License Price
USD 197
Licence Type
Free Trial
License Price
USD 197
Additional Info
Omni: Manage, monitor and maintain your client tickets right the first time.
Licence Type
Free Trial
License Price
USD 147
Additional Info
Omni: Manage, monitor and maintain your client tickets right the first time.
Licence Type
Free Trial
License Price
USD 147
Additional Info
Omni: Manage, monitor and maintain your client tickets right the first time.
Licence Type
Free Trial
License Price
USD 197
Additional Info
Omni: Manage, monitor and maintain your client tickets right the first time.

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User Reviews

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(17 ratings)
Average User Rating: 3.4/5
This is corrupt and doesn't work
Reviewed byAnonymousonFri, 14th March 2008
Rating 1 - Poor
Please be warned I uploaded this file to my website and when I went through the install process found that the files are corrupted and won't work the way they should. DO NOT DOWNLOAD
Highly Recommended and Awesome Customer Service
Reviewed byAnonymousonTue, 9th January 2007
Rating 5 - Excellent
From the begining I have been impressed with Omi HelpDesk. It met all the needs of our company and more. What really impressed me was the excellent technical support who is ready to help with anything you need to have done. I would highly recommend this software. It is a great package and worth every penny. We have been able to stream line all our projects as well as support our customers in a very professional manner. I highly recommend this package!
Bug Invested
Reviewed byAnonymousonWed, 16th August 2006
Rating 1 - Poor
This program is completly bug invested. What a joke of a program. Do not waste your money. it does not even qualify as a beta release. I can't belwive they are even selling this. Buyer beware!
really good software
Reviewed byAnonymousonFri, 17th February 2006
Rating 5 - Excellent
What a very nice software. I tried 2 others first. The other 2 were more expensive and neither had as many features. What I mostly like is the navigation. The interface is very fast and easy to customize. You can use thissoftware pretty much without having to refer to the manual. I'm no reader, so that appealed. POP3 email piping set up was a breeze. Solid little software. J.B., Real Estate Broker
I realy like OHD!
Reviewed byAnonymousonThu, 2nd February 2006
Rating 4 - Very Good
I had a feeling from the instant I opened the Free Trial of Omni Help Desk I was going to like it. Sure enough, I find it solid, no frills, no fanfare. The email piping feature is slick. The interface is blue and green which I especially loved, because I've worked with loud and busy ticket systems before and they can be a real distraction. The customer service seems to be pretty solid and the Tutorial has pretty cool graphics. It's worth the asking price for sure. Thanks, Carmina DeBusse.
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