Version 4.2 is my second attempt at using PHPld. The first ended in total disaster and a slanging match with the developer who refused me a refund as well.
I too had problems with support. Things change (thankfully) and as far as this app is concerned, the change is for the better. I updated an older version (the one I couldn't get a refund on) and bought removal of the link back. Then I paid the $20 for installation by PHPLD themselves after experiencing the Godaddy 'experts' on the support phones.
Unlike my earlier experience, this time installation was fast and fairly priced... Excellent stuff. It was installed the next day and works very well.
Customer support is an area way too many software developers treat as an interuption to their work instead of the reason for it. I'm pleased to find my (second) experience with PHPLD (4.2) and in this instance with the developer, was both prompt and priced fairly. Thanks for the change guys... Its refreshing and long overdue.Keep it up and I might use PHPLD for my other directories.