Operate requests in a few clicks from the backend Create custom fields for the request form to get more details Use automation and canned responses to manage requests quickly Allow guests to submit requests thereby improving customer service even more Build a flexible return policy that meets both merchants’ and customers' needs! Guaranteed that return requests can be raised any time, customers are more likely to make spontaneous and repetitive purchases. Achieve mutual agreement and establish trustful relationships thanks to customizable return forms and a transparent return process.