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Trellis Desk

Rated4.3/5 (79 ratings)
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A user-friendly, clean, but powerful help desk system with features such as custom fields, RTE, etc.
Product Details

Trellis Desk is a user-friendly, clean, but powerful help desk system. It has many features, including custom department / profile fields, rich text editor support, ACP permissions, department permissions, escalation control, RSS feeds, statistics, advanced logging, email piping, guest ticketing, canned replies, custom pages, API / module support and much more. Knowledge Base categories and departments make it easier to find content. Email piping allows support / ticket management all through email. You can also use the skin and language manager, to customize the look & feel of Trellis Desk to fit your website.

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Submitted on
14th August 2006
Last Updated
26th July 2009
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(79 ratings)
Average User Rating: 4.3/5
Very Nice Script!
Reviewed byMichael DirkonSat, 8th June 2013
Rating 5 - Excellent
Needed something quick and easy, but somewhat robust as well. Treillis Desk proved to be all with their highly professional design (looks) and very functional system. I installed this thing in all of about five minutes reading their ReadMe.txt file only. Setup took me 10 minutes and I never had to read any instructions because it was that intuitive. It's definitely a keeper for our company and my search has stopped here. Very nice and thought-out script. Great work! Thank you
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