It is simple fact of business that you have to satisfy your customers to survive and prosper. But how do YOU know what exactly your customers are looking for? Without this vital information all your hard work could be wasted 'climbing the wrong ladder'. With Key Comments installed on your website you can quickly and easy ask your customer what THEY want, not what you THINK they want. This powerful software then automatically analyses your customers comments and zooms in on the most important words and phrases. You will gain a clear understanding.of the critical factors in your business.