Polar Help Desk
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages: easily deployed and configured, extremely short training period enabling seamless introduction of new support staff, flexible licensing and pricing models . Your benefits: incorporate proven Incident Management process based on ITIL and best practices procedures, minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes, align incident management with your business requirements, communication with your customers becomes measurable.
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1 Hour AWS issues/problems review and fix
One hour dedicated session to review and fix a specific AWS issue or problem.
Configure EC2 Auto Scaling
Setting up EC2 Auto Scaling to automatically adjust the number of servers based on traffic, performance, and demand.
Help/Fix on AWS Lambda Service (1 Hour)
One hour of help or fixes for AWS Lambda functions and related services.
Help/Fix on AWS WAP Service(EKS) (1 Hour)
One hour of help or fixes for issues related to your AWS EKS workloads.