Polar Help Desk
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages: easily deployed and configured, extremely short training period enabling seamless introduction of new support staff, flexible licensing and pricing models . Your benefits: incorporate proven Incident Management process based on ITIL and best practices procedures, minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes, align incident management with your business requirements, communication with your customers becomes measurable.
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Help/Fix on AWS Auto Scaling (1 Hour)
One hour of help to troubleshoot or fine tune AWS Auto Scaling behaviour.
Automating AWS Server Backups and configuring AWS Backup Cycles and AWS Backup rules
Set up automated backups for AWS servers using AWS Backup and clear backup cycles.
Analysing your AWS bill and suggesting ways to reduce costs
Deep analysis of your AWS bill with a detailed list of cost saving recommendations.
Help/Fix on configuring AWS SES for very low cost SMTP Email Sending (1 Hour)
One hour of help to configure AWS SES for low cost, reliable SMTP email sending.