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Support Incident Tracker

Rated2.7/5 (18 ratings)
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Publisher
Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support.
Product Details

Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.

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Price
Free
Licence Type
Free
Views
6,349
Submitted on
29th March 2011
Last Updated
5th February 2013
Licence Type
GPL
License Price
USD 0
Additional Info
Open Source

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(18 ratings)
Average User Rating: 2.7/5
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