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WSS Help Desk - Powerful Web 2.0 HelpDesk & IT Support Desk Software

Rated4.2/5 (4 ratings)
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Powerful Web 2.0 help desk and IT support desk software. Full-featured and innovative helpdesk software. Improve your customer support, instantly!
Product Details

Improve your customer support, instantly! With WSS Help Desk, you can add powerful helpdesk, searchable knowledge base to your website in minutes. WSS HelpDesk innovative features will help you to drastically reduce in-bound customer support, save money and increase customer satisfaction at the same time. Features: Legendary support, Powerful search with NLS, Searchable attachments, LDAP, Unlimited entries and categories, Active response system, Workflow, Custom fields, WYSIWYG HTML editor, Related articles, Multiple users and groups with permissions, Article templates and snippets, Customizable themes, Statistics, Version history, Drafts and autosaving, Backups, Article recovery, SEO tools, Google gears support and Much more. WSS Help Desk Software has Web 2.0 interface, fanatically optimized for day to day tasks and is used by top organizations and universities world-wide. You'll Love it, your customers will Love it! Learn more and Try the online demo now!

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Licence Type
Submitted on
23rd February 2010
Last Updated
25th February 2010
Licence Type
License Price
USD 165
Additional Info
Price based on number of user accounts. FREE 3 months of support & maintenance included!

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User Reviews

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(4 ratings)
Average User Rating: 4.2/5
Best Help Desk Software Ever!
Reviewed byAnonymousonFri, 26th February 2010
Rating 5 - Excellent
Always wanted to find out a golden mean between effort sensitive customer support demands and customer satisfaction. I didn’t realize that working on solid knowledge base can be as much appreciated by our customers as sales grows because of word of mouth advertising. Totally recommend it!
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